FAQs
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We offer IT managed service contracts. This is a full service, monthly service plan that covers all of your IT needs, at a price tailored to your business. Call today to get an estimate for an IT managed service contract.
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We've managed IT services for businesses for a long time. Over the years, we've come realize that our clients with IT managed service contracts were much happier with their overall IT experience. They boasted better performance, consistency, and reliability than their peers that used hourly services, only calling when something was broken (what is referred to as a break/fix situation). The largest reason for this, is time. It takes time to keep everything on your network up to date, secure, and functioning at it's peak consistently. It takes time to monitor your network daily to make sure small, unnoticed errors don't become massive problems when they aren't dealt with. This is the kind of time we can dedicate to clients with IT managed service contracts, as they aren't worried about the bill, they already know what they will be charged.
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We are experienced working with all sizes of business, from home office, to internationally scaled multi-site organizations.
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Unfortunately, we do NOT offer personal computer repair services any longer. With the cost of personal computing devices declining, and the cost of repair getting higher, we found that most people opted to replace their devices once they found out the cost of getting them repaired. Due to the decline in personal repair business, we opted to change our services to business only. We do, however, still sell parts and accessories to the public at our retail store located at 2111 30th Ave, in Longview, WA.
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We no longer offer mobile device repair services of any kind. This includes battery, and screen replacement.
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We do not run cabling. If you are in the Cowlitz County area we would recommend that you reach out to "Jerry's Telephone Service" for that.
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We do! If you are interested in having a website designed, or maintained, call us today!
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We have technicians with vast amounts of experience in most major operating systems including (but not limited to):
- Windows
- Mac/Apple
- Linux (Debian, CentOS, Ubuntu, etc)
- Solaris/OpenIndiana/OmniOS
- VMWare/Citrix XenServer/XCP-NG -
We accept many forms of payment from cash, card and check to Monero, Bitcoin & Oxen Cryptocurrencies. If you have another way you would like to pay contact us and we will see if we can accommodate you!